If you are trying to set up an area or an individual Zuma and the LED is not flashing purple/green, you can perform the following steps to help:
1) Ensure power is being supplied to the Zuma. If possible, turn off and on the power at the circuit in this area.
2) With power turned on to the area, remove the magnetic bezel from the Zuma device.
3) Locate the reset pinhole (located to the left of the status LED indicator).
4) Using a pin, or paperclip, press on the reset button for 2 seconds (until the blue LED comes on,) and then remove the pin.
Your Zuma will now perform a factory reset. The reset will take approximately 2 minutes. Once reset, your Zuma Status LED will enter a flashing purple/green state.
You can now add or configure this reset Zuma from within the Manage area.